I Bought Divi Booster but didn't Receive the Download Link – What Can I Do?

Written by Dan Mossop

Thank you for buying Divi Booster.

When you purchase Divi Booster, you should receive two emails:

  • The PayPal confirmation email – This is sent by PayPal to the email address you provided to them. It contains details of your PayPal payment.
  • The WPThemeFAQs purchase confirmation email – Once my system has received confirmation from PayPal that the payment was successful, this second email is sent out. It contains the download link and license key and is sent to the email address you provided at the checkout stage (which may be different to your PayPal email address).

While this usually works well, but occasionally one or both emails don't arrive. If that happens to you, please do the following:

  1. Check in your spam folder – sometimes emails will be misclassified as spam. If this has happened to you, you should be able to find the email in your spam folder. Mark it as "not spam" to move it out of the spam folder and into your inbox.
  2. Check your other email account(s) – if you entered a different email address at the checkout to the one you used for PayPal, the two emails above will be sent to different accounts. Be sure to check them both.
  3. Wait a bit – the emails usually arrive in under 5 minutes, but can take up to 30 minutes in some circumstances.
  4. Create an account – if you haven't received the emails, but want to get started with Divi Booster as soon as possible, you can create an account to access your purchase details, download link and licence key. Be sure to register for the account using the same email address you provided at the WPThemeFAQs checkout (which may differ from your PayPal email).
  5. Let me know – if you still haven't received the emails / can't access the download, please contact me.

Check out Divi Booster

Divi Booster upgrades Divi with hundreds of new features to help you build awesome sites with ease.

About Dan Mossop

Dan is a Scottish-born web developer, now living in Brisbane with his wife and son. He has been sharing tips and helping users with Divi since 2014. He created Divi Booster, the first Divi plugin, and continues to develop it along with 20+ other Divi plugins. Dan has a PhD in Computer Science, a background in web security and likes a lot of stuff, 

0 Comments

We may earn a commission when you visit links on our website.

Latest Posts

Change Divi Gallery Module Slider Arrow Size

Adjusting the size of slider arrows in the Divi Gallery module can help improve site navigation, enhance visual consistency, or better match your site’s design preferences. Whether you want to make navigation elements more prominent or integrate them seamlessly with...

Change Divi Gallery Module Slider Arrow Color

Customizing the appearance of your Divi Gallery module can enhance both the aesthetics and usability of your site. Changing the slider arrow color in the Gallery module slider layout allows you to ensure the navigation controls are clearly visible and match your...

Change Slider Arrow Icons in the Divi Gallery Module Slider Layout

Customizing the slider arrows in the Divi Gallery module slider layout allows you to enhance the visual appeal and user experience of your image galleries by aligning navigation icons with your website’s design style. This can help make galleries more intuitive and...

Set a Custom Start Value in Divi Number Counter Modules

Adjusting the starting value for Number Counter modules in Divi enables you to create more dynamic and tailored animations, such as counters that begin at a specific number rather than the default zero. This can enhance the presentation of statistics or milestones on...

Random Posts