Fixing "This file should not be imported in this context." Layout Error

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Recently, while trying to export / import a Divi Builder page, I received an error I hadn't seen before:

This file should not be imported in this context.

A quick google led me to see that this was a problem others have been having. In reply to one such comment, Elegant Themes' advise:

This means you are uploading the file to the wrong place, or you are uploading the wrong type of file… Go to Divi > Divi Library and click the "Import & Export" button. Also, be sure to unzip the file first and upload the .json file inside.

I was trying to export from a page and import to a blank page on another site, so there didn't seem to be any particular problem with the place I was uploading the file to. While I could have tried uploading it to the Divi Library directly, I was pretty sure I should be able to import directly to the page, and it was something I wanted to do, so I figured I'd save the Divi Library upload as a last resort.

Looking at the file I had exported, it was of the right file type (.json), and was not zipped. However, when I opened the file, I realized it was completely empty. Clearly there was a problem with the export which needed to be sorted before the import could be expected to work. I tried reloading the page I wanted to export, and re-exporting it. However, the exported file was again empty.

Changing where you import the layout to

It seems that the json layout files record the "context" in which they were saved. If you open a json layout file in a text editor you should see that it starts with something like : {"context":"et_builder", …

When uploading, Divi checks to ensure that the context it is being imported to is the same as the one it was exported from. So if the layout was exported from a page / post (context = "et_builder") you need to create a new page / post and import the layout into that. If on the other hand the layout was exported from the Divi library (context = "et_builder_layouts"), then the layout will need to be imported into the Divi Library (i.e. at "Divi > Divi Library > Import & Export").

So if you get the "can't import in this context" error, try importing into both the library and in a new draft page and see if one of those works for you.

Changing the Filename

Another thing that I have found to affect whether or not the export works is the choice of filename for the exported layout. In one case, I noticed that if the filename I entered contained spaces or hyphens, the downloaded file would be empty. Simply changing the filename to a single word (e.g. "layout") resulted in the download working correctly.

Try different upload methods

I found this on ET's support forum. One user apparently had different results with the different uploaders in Divi. Here is what they found:

Apparently there are 3 ways to add the .json File.

From dashboard > Divi > Divi Library . Did not work
From Visual Editor > where import/export icon is. Did Not work
From Page editor > Where import/export icon is. This one did work.

I believe the "Page editor" being referred to in the last item is what is now known as the Classic Builder. To access it, first enable the "Divi > Theme Options > Builder > Advanced > Enable Classic Editor" setting. Also, temporarily disable the "Enable The Latest Divi Builder Experience" option above it if you have that enabled already. Now go to the standard WordPress "Add New Page" or "Edit Page" screens and you should see the classic builder with its up / down arrow icon (the import/export icon), like so:

Changing file permissions

As Joakim points out in the comments, a file permission error might also trigger the context error:

Make sure WordPress has the correct permissions to upload files.
Instead of providing a permissions error, it will give you a context error.

Set correct permissions to the upload folder and make sure the group is www-data (or Whatever WP is run under)

Thanks Joakim!

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65 Comments

  1. Thank you sooooMuch. The "Try different upload methods" worked for me!

    Reply
    • You’re welcome, Tara! 🙂

      Reply
  2. very well explained !!! It worked for me! Thank you

    Reply
    • Great! Glad it helped, Luis!

      Reply
  3. didn't get the solution. This post about the solution but I didn't get it 🙁

    Reply
    • Sorry to hear that, Ayaan. If you like, send me a copy of your layout file via my contact form and I'll see if I can figure out what’s wrong. If you select "bug report" on the contact form you’ll get an autoreponse email to which you can attach the file. Also let me know where in Divi you're trying to upload it. Thanks!

      Reply
      • I tried the 3 way but a single one doesn't work for me

        Reply
  4. Hi, I would like to know how to create my .json from a csv file in order to get imported from a divi layout. I have a list of countries with prefix code phones in csv format, I 've converted to a .json file from a web app but it didn't work, I think is because it does not start with the "{"context":"et_builder", …" you have mentioned above . Could you explain the exact line it should be before the rest of information (countries codes in this case)? Thanks in advance!

    Reply
    • Hi Ash, the Divi layout .json file expects a very specific format – i.e. a representation of a Divi Builder layout. This means it expects the file to contain things like the structure of the layout (which sections, rows, modules, etc. it contains and how they are configured). It's unlikely you'll be able to fix things by adding the bit at the start. You don't mention exactly where you want your list of countries to end up in your Divi theme, but if you wanted, for example, to have them appear in a text module within the layout I'd suggest first creating a layout in Divi with the text module and adding some placeholder text in the module. Then export the layout and open the resulting json file. Now look for your placeholder text in that file and replace it with the contents of your CSV file. Note that you will need to format the contents of the CSV file to avoid breaking the rest of the layout json file. You probably need to convert it to plain text rather than json – though converting it all to a single json-encoded string may work too – and potentially strip out quotation marks and add new lines, etc, to get it looking / working correctly. I hope that points you in the right direction!

      Reply
  5. Hi Dan,
    I think most of the actual post content (ie the tips) has somehow disappeared. Also, to me the post appears twice, nested inside itself.
    The only content I see is…

    Having trouble exporting and importing Divi builder layouts? These tips might help.
    Note: You can adjust the values width, margin and height in the code to fit your needs.

    I hope this tutorial will help you to make your Divi blog look better, good luck!

    [ then there's a picture of the Divi builder, with the import/export button highlighted ]

    But I think I've been able to work out from the comments what the post said.
    Cheers,
    Clay

    Reply
    • Hey Clay, thanks for pointing this out. It looks like one of my global modules went rogue and was syncing the content from another post… I've fixed it up, so hopefully it read correctly for you now, but please let me know if not. Thanks again!

      Reply

Submit a Comment

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Hundreds of new features for Divi
in one easy-to-use plugin

65 Comments

  1. Thank you sooooMuch. The "Try different upload methods" worked for me!

    Reply
    • You’re welcome, Tara! 🙂

      Reply
  2. very well explained !!! It worked for me! Thank you

    Reply
    • Great! Glad it helped, Luis!

      Reply
  3. didn't get the solution. This post about the solution but I didn't get it 🙁

    Reply
    • Sorry to hear that, Ayaan. If you like, send me a copy of your layout file via my contact form and I'll see if I can figure out what’s wrong. If you select "bug report" on the contact form you’ll get an autoreponse email to which you can attach the file. Also let me know where in Divi you're trying to upload it. Thanks!

      Reply
      • I tried the 3 way but a single one doesn't work for me

        Reply
  4. Hi, I would like to know how to create my .json from a csv file in order to get imported from a divi layout. I have a list of countries with prefix code phones in csv format, I 've converted to a .json file from a web app but it didn't work, I think is because it does not start with the "{"context":"et_builder", …" you have mentioned above . Could you explain the exact line it should be before the rest of information (countries codes in this case)? Thanks in advance!

    Reply
    • Hi Ash, the Divi layout .json file expects a very specific format – i.e. a representation of a Divi Builder layout. This means it expects the file to contain things like the structure of the layout (which sections, rows, modules, etc. it contains and how they are configured). It's unlikely you'll be able to fix things by adding the bit at the start. You don't mention exactly where you want your list of countries to end up in your Divi theme, but if you wanted, for example, to have them appear in a text module within the layout I'd suggest first creating a layout in Divi with the text module and adding some placeholder text in the module. Then export the layout and open the resulting json file. Now look for your placeholder text in that file and replace it with the contents of your CSV file. Note that you will need to format the contents of the CSV file to avoid breaking the rest of the layout json file. You probably need to convert it to plain text rather than json – though converting it all to a single json-encoded string may work too – and potentially strip out quotation marks and add new lines, etc, to get it looking / working correctly. I hope that points you in the right direction!

      Reply
  5. Hi Dan,
    I think most of the actual post content (ie the tips) has somehow disappeared. Also, to me the post appears twice, nested inside itself.
    The only content I see is…

    Having trouble exporting and importing Divi builder layouts? These tips might help.
    Note: You can adjust the values width, margin and height in the code to fit your needs.

    I hope this tutorial will help you to make your Divi blog look better, good luck!

    [ then there's a picture of the Divi builder, with the import/export button highlighted ]

    But I think I've been able to work out from the comments what the post said.
    Cheers,
    Clay

    Reply
    • Hey Clay, thanks for pointing this out. It looks like one of my global modules went rogue and was syncing the content from another post… I've fixed it up, so hopefully it read correctly for you now, but please let me know if not. Thanks again!

      Reply

Submit a Comment

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